Enon Tabernacle Baptist Church in Philadelphia, PA, serves a community of more than 12,600 members from two locations. Under the leadership of Senior Pastor Reverend Dr. Alyn E. Waller, Enon Tabernacle Baptist Church strives to achieve its vision of being “A place where people encounter God.” He’s in touch with the needs of his congregation and the surrounding communities.
The Enon Tabernacle Baptist Church community is committed to deterring youth violence and creating a positive impact in the local community and surrounding area. They achieve this through Christ-centered transformation and a focus on evangelization and interpersonal relationships.
The community uses many tools to develop and maintain relationships and to sustain contributions. For many years they have used offering envelopes delivered quarterly to member households for contributions. As part of their solution to make it easy to participate in the community, Enon Tabernacle Baptist Church has added a Web-based contribution solution so members can choose how they want to give: either through their envelopes or online.
American Church, Inc. (ACI) provides Enon Tabernacle Baptist Church with a full solution for contributions. Barb Ambrose, ACI senior account consultant, has been working with the church for more than five years. “The church looks for ways to serve its members,” she explains. “This church is up-to-speed with technology and Online Giving was the ideal addition to their current envelope program.”
Anita Coleman, database administrator, says Enon Tabernacle Baptist Church implemented electronic contributions using PayPal, but had difficulty with the report process. “When Barb explained that American Church had an online giving solution, we jumped at the opportunity to investigate it,” she says.
The transition from PayPal to Online Giving from AmericanChurch was surprisingly seamless. “Online Giving is revolutionary,” Coleman says. “Members love the option to give online and set up giving on their terms.”
People expect change to be difficult, but Coleman says that as soon as members saw how easy Online Giving is to set up, the compliments started coming in. It’s important to be able to offer members giving options, Coleman notes. And giving electronically lets them have the opportunity to give when they are out-of-town or on vacation. “Our member can listen to Senior Pastor Reverend Dr. Alyn E. Waller’s sermons online and contribute even when they are away,” she adds.
Currently, more than 700 church members are using Online Giving. And if all 12,000-plus members wanted to use it, Ambrose says the program is flexible enough. “There is no limit to the number of users or to the number of funds members can donate to,” she adds. In addition, it’s completely customizable, a feature Enon Tabernacle Baptist Church appreciates.
“We love American Church. They treat us like we’re their only customer. They are so helpful. Every need I’ve ever presented to Barb, she’s had a solution,” Coleman explains. “It’s great that she understands the urgency of everything done in a church setting.
“There is value in simplicity,” Coleman adds. “Our members use Online Giving and any questions they have are answered immediately. American Church Online Giving is simple, and that makes it extremely user friendly.”
The best thing about Online Giving, however, is that members and the church office staff are able pull reports or set-up funds. “All of us are excited about being in control of our individual profiles and contributions, as well as the ability to download a statement whenever we want or need one. It’s a win-win situation,” Coleman says.
No comments:
Post a Comment